The more transparent your workplace the less transparent your employees. In an age of trackers, wearables, online monitoring, workplace chat and always-on devices it turns out that not only does a more transparent workplace actually drive people to more secretive behaviours, but that adding a little more privacy actually may improve productivity also. As Ethan Bernstein says: Very simply, the transparency paradox is the idea that increasingly transparent, open, observable workplaces can create less transparent employees. See Harvard prof Ethan Bernstein’s The Transparency Paradox study (pdf) or I learned about it from the Freakonomics podcast: Yes, the Open Office Is Terrible — But It Doesn’t Have to Be.…The more transparent your workplace the less transparent your employees. In an age of trackers, wearables, online monitoring, workplace chat and always-on devices it turns out that not only does a more transparent workplace actually drive people to more secretive behaviours, but that adding a little more privacy actually may improve productivity also. As Ethan Bernstein says: Very simply, the transparency paradox is the idea that increasingly transparent, open, observable workplaces can create less transparent employees. See Harvard prof Ethan Bernstein’s The Transparency Paradox study (pdf) or I learned about it from the Freakonomics podcast: Yes, the Open Office Is Terrible — But It Doesn’t Have to Be.WWW…
In 2016 the British Government had plans to launch a new polar research vessel. To decide on a name for it, they put it out to a public vote. Despite a number of serious, meaningful or historic names suggested, like Shackleton and Endeavour, one name put forward, Boaty McBoatface, quickly overwhelmed all the other options put together. It turns out this is not limited to the British sense of humour, and people will vote for a joke candidate because it’s fun and subversive, and people want to see what will happen if it wins. This NYT article by Katie Rogers has some other fun examples of competitions going ‘wrong’, such as an attempt to name a bridge 'Chuck Norris’ and selecting a school for the deaf as a concert location: What you get when you let the Internet decide. I learned about the Boaty McBoatface effect from Dr Roger Miles on the Human Risk podcast. Also see Conduct Risk Management: A behavioural approach by Dr Roger Miles.…In 2016 the British Government had plans to launch a new polar research vessel. To decide on a name for it, they put it out to a public vote. Despite a number of serious, meaningful or historic names suggested, like Shackleton and Endeavour, one name put forward, Boaty McBoatface, quickly overwhelmed all the other options put together. It turns out this is not limited to the British sense of humour, and people will vote for a joke candidate because it’s fun and subversive, and people want to see what will happen if it wins. This NYT article by Katie Rogers has some other fun examples of competitions going ‘wrong’, such as an attempt to name a bridge 'Chuck Norris’ and selecting a school for the deaf as a concert location: What you get when you let the Internet decide. I learned about the Boaty McBoatface effect from Dr Roger Miles on the Human Risk podcast. Also see Conduct Risk Management: A behavioural approach by Dr Roger Miles.WWW…
The data prison is the default table where the bars of the cells crowd out your data with non-data-ink and lock your data into a prison. When data is locked into cells, their relationships with other data are harder to see, and the reader has to work harder to learn from your table. When making a table of data, consider if, by adjusting spacing and alignment, you can make the columns or rows clear enough as they are without the prison bars. And look for opportunities to remove the visual noise to let your data and the relationships between them shine out. The data prison is a concept from Edward Tufte. Check out the beautiful Envisioning Information More Tufte sketchplanations: Maximise data-ink Watch for the lie factor…The data prison is the default table where the bars of the cells crowd out your data with non-data-ink and lock your data into a prison. When data is locked into cells, their relationships with other data are harder to see, and the reader has to work harder to learn from your table. When making a table of data, consider if, by adjusting spacing and alignment, you can make the columns or rows clear enough as they are without the prison bars. And look for opportunities to remove the visual noise to let your data and the relationships between them shine out. The data prison is a concept from Edward Tufte. Check out the beautiful Envisioning Information More Tufte sketchplanations: Maximise data-ink Watch for the lie factorWWW…
The Peter Principle is that “every employee tends to rise to his level of incompetence.” The logic of the Peter Principle of management Someone good at their job is likely to get promoted. However, the promoted position will likely require different skills. If they’re good, they may get promoted again, but if not, they will stay. At some point, each employee in an organisation will be incompetent in their position. The Peter Principle was an observation originally meant as satire. Laurence Peter later wrote a book called The Peter Principle: Why things always go wrong. I like this short take on the Peter Principle by Tim Harford. The Paula Principle We discussed the Peter Principle in the Sketchplanations podcast. During the podcast, I learned about a counterpoint to the Peter Principle called the Paula Principle. In his book, The Paula Principle: why women lose out at work ― and what needs to be done about it, Tom Shuller explains that the Paula Principle is "most women work below their level of competence." Tom explains that the Paula Principle is caused by at least five factors: Discrimination, Caring responsibilities, Self-confidence, Lack of vertical networks, and what Tom calls Positive choice. Read more about the Gender, competence and the Paula Principle in the workplace. The Generalised Peter Principle The Peter Principle is a specific case, the case of people, of the Generalised Peter Principle which states that "Anything that works will be used in progressively more challenging situations until it fails." See rule number 1 of indoor games. Keeping the Peter Principle in mind might help be more tolerant of mistakes from higher-ups—they may be out of their depth. The Peter Principle is different from the Peter Parker Principle, which is: "With great power comes great responsibility." Though Spider-Man popularized this wise proverb, many precursors of the sentiment exist.…The Peter Principle is that “every employee tends to rise to his level of incompetence.” The logic of the Peter Principle of management Someone good at their job is likely to get promoted. However, the promoted position will likely require different skills. If they’re good, they may get promoted again, but if not, they will stay. At some point, each employee in an organisation will be incompetent in their position. The Peter Principle was an observation originally meant as satire. Laurence Peter later wrote a book called The Peter Principle: Why things always go wrong. I like this short take on the Peter Principle by Tim Harford. The Paula Principle We discussed the Peter Principle in the Sketchplanations podcast. During the podcast, I learned about a counterpoint to the Peter Principle called the Paula Principle. In his book, The Paula Principle: why women lose out at work ― and what needs to be done about it, Tom Shuller explains that the Paula Principle is "most women work below their level of competence." Tom explains that the Paula Principle is caused by at least five factors: Discrimination, Caring responsibilities, Self-confidence, Lack of vertical networks, and what Tom calls Positive choice. Read more about the Gender, competence and the Paula Principle in the workplace. The Generalised Peter Principle The Peter Principle is a specific case, the case of people, of the Generalised Peter Principle which states that "Anything that works will be used in progressively more challenging situations until it fails." See rule number 1 of indoor games. Keeping the Peter Principle in mind might help be more tolerant of mistakes from higher-ups—they may be out of their depth. The Peter Principle is different from the Peter Parker Principle, which is: "With great power comes great responsibility." Though Spider-Man popularized this wise proverb, many precursors of the sentiment exist.WWW…
This simple model for the progression of ideas is sometimes called a dialectic. It has many philosophical roots, but regardless, it’s a nice way to think of how ideas and perhaps society can progress. Something is created or put forward. It has some benefits but gives rise to negative effects, and somehow, we figure out a resolution as progress. That new solution then becomes the basis for the next step. In engineering, I learned that we progress by resolving contradictions. As a very simple example, it’s nice to have a walking stick. But a full-length walking stick is difficult to transport. You want it to be long when you’re walking and short when you’re travelling with it. So, we invent retractable ones. But retractable ones break more easily, so we invent…to be determined. You also see a similar idea in stories. See the story spine. It’s sometimes erroneously called Hegel’s dialectic, perhaps partly because Hegel’s work was sometimes so difficult to grasp, and this is nicely simple.…This simple model for the progression of ideas is sometimes called a dialectic. It has many philosophical roots, but regardless, it’s a nice way to think of how ideas and perhaps society can progress. Something is created or put forward. It has some benefits but gives rise to negative effects, and somehow, we figure out a resolution as progress. That new solution then becomes the basis for the next step. In engineering, I learned that we progress by resolving contradictions. As a very simple example, it’s nice to have a walking stick. But a full-length walking stick is difficult to transport. You want it to be long when you’re walking and short when you’re travelling with it. So, we invent retractable ones. But retractable ones break more easily, so we invent…to be determined. You also see a similar idea in stories. See the story spine. It’s sometimes erroneously called Hegel’s dialectic, perhaps partly because Hegel’s work was sometimes so difficult to grasp, and this is nicely simple.WWW…
The Two Generals Problem is a fun thought experiment highlighting the challenges of communicating over an unreliable channel. Your message may or may not get through, and how will you know if it didn't? The situation is that two armies on either side of a hostile valley are trying to coordinate an attack, and they want to attack simultaneously to be sure to succeed. The trouble is, to coordinate, they have to send brave messengers through the hostile valley to the other camp, and the messengers may or may not be captured along the way. To coordinate the attack, you have to know that your message got through, which you’d know if you received a confirmation. But how would the general sending the confirmation know that their confirmation got through unless they received a confirmation of the confirmation? And on… Also see: Metcalfe’s Law Idempotence…The Two Generals Problem is a fun thought experiment highlighting the challenges of communicating over an unreliable channel. Your message may or may not get through, and how will you know if it didn't? The situation is that two armies on either side of a hostile valley are trying to coordinate an attack, and they want to attack simultaneously to be sure to succeed. The trouble is, to coordinate, they have to send brave messengers through the hostile valley to the other camp, and the messengers may or may not be captured along the way. To coordinate the attack, you have to know that your message got through, which you’d know if you received a confirmation. But how would the general sending the confirmation know that their confirmation got through unless they received a confirmation of the confirmation? And on… Also see: Metcalfe’s Law IdempotenceWWW…
